We provide services designed to provide peace of mind and help keep your XPENG in peak condition. This includes warranties, remote support, and on-site interventions.
In case of a breakdown, we offer 24/7 roadside assistance that covers the majority of Europe supported by customer representatives in your local language.
We offer a number of warranties* that apply to different models, parts, and scenarios.
*Please refer to your country's dedicated website for more information.
SPARE PARTS AND ACCESSORIES
We provide XPENG-guaranteed parts and accessories if replacements are required. These parts and accessories are created using the right specifications and materials to keep your XPENG running smoothly for years to come.
We provide a remote diagnostics service as standard for all XPENG models, helping our specialists to assess the root cause and data behind a fault quickly. Depending on the issue, we can even solve the problem remotely, which saves you the hassle of getting your car to a repair shop.
The XPENG app allows you to schedule maintenance and other services at times and dealerships that suit you.