Third-Party Service Providers

XPeng European Holding B.V. and its affiliates (hereinafter referred to as “XPeng”) may share your data with our service providers and business partners when it is required to perform services on our behalf. We will sign strict data processing agreements based on applicable data protection laws with third-party entities receiving your personal data, requiring them to take necessary security measures and properly handle your personal data. As our business develops, we may update the third-party list. We recommend that you read their privacy policies so you can understand the manner in which your personal data will be handled by these third parties.

Third-Party Name

Type of Service Provided

Processing Locations

Telenav. Inc.

Map navigation 

Telenav may transfer your navigation usage data to its affiliates in USA for analysis and data backup. 

Cerence B.V.

Voice assistant 

Cerence may transfer your voice input to its affiliates in USA for analysis and data backup.

Zero Emission Mobility AS

Dealer that offers sales and after-sales related service

Norway

Alibaba Cloud

Cloud hosting service 

Alibaba Cloud may transfer data to China for operations and maintenance.

Google Cloud

Cloud hosting service

Google Cloud may transfer data to its affiliates in USA for operations and maintenance.

Salesforce. Inc

Provide customer relationship management system 

Salesforce may transfer data to its affiliates in USA for operations and maintenance.

Shopify. Inc

Website hosting 

Shopify may transfer data to its affiliates outside of the EEA (USA, Canada) for its operations purposes.

Fastlane

Website and user operations and maintenance 

Data collected on XPeng website is transferred to Fastlane China for website and user operations and maintenance.

Comdata Group

Call center service

 (if you require)

France, UK

Viking Assistance Group

Roadside assistance 

(if you require)

Norway

 

The following table lists the third-party services currently used by XPeng and provides links to the privacy policies for each third-party service provider. We do not share your any personal data to the below third parties, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these third parties.

Third-Party Service

Purpose and Use

Link to Third-Party’s Privacy Policy

Here Map

Provide locations of XPeng charging ports

https://legal.here.com/en-gb/privacy

Google analytics

Perform behavior analysis on our website 

https://www.google.com/policies/privacy/

Google Ads Provide target advertising

Google Map

Provide map data file for our website

Facebook Pixels

Perform behavior analysis on our website

https://pixel.facebook.com/about/privacy/

Facebook Ads Provide target advertising https://www.facebook.com/policies/cookies/
Stripe Provide payment platform that allows you to finish payment https://stripe.com/zh-cn-us/privacy.