Owner rights and interests


From the moment you own XPENG Motors, the XPENG service will continue to escort you comprehensively, and car owners can easily enjoy hassle -free service. At any time, you can feel the friendly service and care. Through the intelligent service system, we can solve problems more efficiently, improve service efficiency and car usage experience.


Hassle-free service

Super long vehicle warranty

Purchase XPENG Motors to enjoy the vehicle warranty commitment (please refer to the "Warranty/Maintenance Manual")

Hassle-free roadside rescue

For any incident along the road, XPENG provides full-service with national coverage.


Intelligent Service

Remote diagnosis

Vehicle failure remote warning, remote diagnosis and software OTA upgrade. For situations that need to be resolved at service store, it can be diagnosed in advance and resolved quickly at service store, saving waiting time.