1. P7
  2. P5
  3. G3i
  4. G9
  5. Intelligent Tech
  6. Discover
  7. Support
Sign In
      1. Home
      2. XPENG COOKIE POLICY
      XPENG COOKIE POLICY

      XPENG takes privacy issues very seriously and we are fully committed to being transparent about the technologies it uses. 

      A reference to “XPENG,” “we,” “us” is a reference to XPENG European Holding B.V. and its relevant affiliates.

      This Cookie Policy explains how and why Cookies and similar technologies like pixels or web beacons (together referred to as Cookies) may be stored on and accessed from your device when you use or visit our website. This Cookie Policy should be read together with our Privacy Policy.  


      1.  What are Cookies?

      Cookies are text files containing small amounts of information which are downloaded to your device when you browse our website. Cookies are then sent back to the originating server on each subsequent visit, or to another server that recognizes that cookie.

      Cookies are widely used in order to make the website work, or to work more efficiently, as well as to provide information to us or offer you personalized content.

      Cookies do lots of different jobs, like letting you log in efficiently, remembering certain preferences, and generally improving the user experience.

      Cookies may tell us, for example, whether you have browsed our website before or whether you are a new visitor.

      Cookies can remain on your device for different periods of time. Some Cookies are 'session Cookies', meaning that they exist only while your application is open. These are deleted automatically once you close the application.

      Other Cookies are 'permanent Cookies', meaning that they survive after the website is closed. They can be used by us to recognize your device when you open and browse our website again.


      2. How do we use Cookies?

      XPENG uses Cookies mainly to remember your preferences. We also use Cookies to control access to certain content on our website and to process any requests that you make of us. Finally, we use cookies for personalized advertising and marketing purposes.

      To administer our website and for research purposes, XPENG also has contracted with third party service providers to track and analyze statistical usage and volume information from our website users. These third-party service providers use Cookies to help us to improve user experience, manage our website content, and analyze how users navigate and utilize our website.

      We use these types of Cookies:

      Strictly necessary cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. We also do not need to ask you for consent to place these cookies. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. 

      Cookie Name

      Functionality

      OptanonConsent

       

      This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust.  It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down.  It enables the website not to show the message more than once to a user.  The cookie has a one-year lifespan and contains no personal information.

      OptanonAlertBoxClosed

      This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust.  It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down.  It enables the website not to show the message more than once to a user.  The cookie has a one-year lifespan and contains no personal information.

      XP-Client

      To remember your country and language settings


      Performance cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us to know which pages are the most and least popular and see how visitors move around the website.

      We use Google Analytics to place and read cookies for the above mentioned use. We have changed our Google Analytics settings to further protect your privacy. For example, we have made sure that the last octet of your IP-address is anonymized.

      Cookie Name

      Functionality

      _ga

      This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. It is set to expire after 2 years.

      _gid,

      This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google.  It appears to store and update a unique value for each page visited.

      _gclxxxx

      Google conversion tracking cookie.

      mf_25647b44-e12c-4715-9d4e-5e5b7d5af481

      A cookie for identifying the current session on a website. The cookie contains information about the current session but does not contain any information that can identify the visitor. This cookie is deleted when the session ends, meaning when the user leaves the website.

      mf_user

      A cookie for checking if the user is new or returning. This cookie establishes whether the user is a returning or first-time visitor. This is done simply by a yes/no toggle and no further information about the user is stored. This cookie has a lifetime of 90 days.


      Targeting cookies: These cookies may be set through our website by our advertising partners. We will need your prior consent in order to deploy these cookies. They can be used by these third parties to build a profile of your interests based on the browsing information they collect from you, which includes uniquely identifying your browser and terminal equipment. If you do not allow these cookies, you will still see basic advertising on your browser that is generic and not based on your interests.

      Cookie Name

      Functionality

      _gat_UA-nnnnnnn-nn

      This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.


      3. How to control or delete Cookies?
      If you do not want information collected through the use of Cookies when using our website, there is a simple procedure in most browsers that allows you to automatically decline Cookies or gives you the choice of declining or accepting the transfer to your computer of a particular cookie(s). You can also visit https://www.aboutcookies.org/ for more information on how to do this.

      Google Chrome: 
      https://support.google.com/chrome/answer/95647?hl=en

      Firefox: 
      https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences

      Internet Explorer:
      http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-Cookies

      Safari: 
      http://help.apple.com/safari/mac/8.0/#/sfri1147

      Except for strictly necessary cookies, you have the right to choose whether to accept Cookies and we have explained how you can exercise this right below. However, please note that if you choose to refuse or delete Cookies, your access to some functionality and areas of our website may be degraded or restricted. 

      For more information about how we use information collected by Cookies, please refer to our Privacy Policy. This Cookie Policy is part of and is incorporated into our Privacy Policy.

      4. Contact us
      You can exercise your data subject rights in relation to us by filling out this form, which will help us to deal with your request properly.

      For questions or comments, please contact us.

      Contact our EU Legal department by email: data-privacy@xiaopeng.com;

      Or contact XPENG European Holding B.V. at Hoogoorddreef 11, 1101BA, Amsterdam, the Netherlands.

      XPENG Models
      P7
      P5
      G3i
      G9
      XPENG Tech
      XPILOT
      Xmart OS
      OTA
      Discover
      Brand
      News
      Events
      Join Us
      XPENG Services
      Service
      Charging
      XPENG APP
      Find Us
      User Manual
      Related Website
      Investor Relations
      Contact XPENG
      Contact Us
      Business Cooperation
      Privacy Policy
      |
      Cookie Policy
      COPYRIGHT@XPENG INC.